Multiple Choice
1) A user can readily create data entry forms, queries, and sophisticated and professional reports with the help of ________.
- A) Microsoft Publisher
- B) Microsoft Access
- C) Microsoft Word
- D) Microsoft Excel
Answer: B
Page Ref: 423
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 1
Learning Outcome: Discuss best practices for using and managing databases
2) ________ is superior for tracking orders, inventory, equipment, people, and so forth.
- A) Microsoft Access
- B) Microsoft Excel
- C) Microsoft PowerPoint
- D) Microsoft Publisher
Answer: A
Page Ref: 423
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 1
Learning Outcome: Discuss best practices for using and managing databases
3) Which of the following is an advantage of Microsoft Excel over Microsoft Access?
- A) Excel is superior for tracking orders, inventory, and equipment.
- B) Excel is superior for tracking people, such as employees and customers.
- C) Excel can be used to create better graphs and visual demonstrations.
- D) Excel can be used to create better data entry forms and professional reports.
Answer: C
Page Ref: 423
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 1
Learning Outcome: Discuss best practices for using and managing databases
4) The process of transferring data from one computer system to another is referred to as ________.
- A) auto transfer
- B) import/export
- C) data shift
- D) reallocation
Answer: B
Page Ref: 423
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Discuss best practices for using and managing databases
5) Which of the following is true of import/export of data from Access to Excel?
- A) Data can only be transferred by exporting the data into a text file and then importing that text data.
- B) Delimited text files cannot be imported into both Excel and Access.
- C) The import/export process maintains an active connection to the source of the data.
- D) If data in Access is changed, the data must be re-imported into Excel to be up-to-date.
Answer: D
Page Ref: 423-424
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 1
Learning Outcome: Discuss best practices for using and managing databases
6) Delimited text files can be imported to Microsoft Access by selecting the ________ tab.
- A) Home
- B) Create
- C) Database Tools
- D) External Data
Answer: D
Page Ref: 424
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Discuss best practices for using and managing databases
7) Which of the following shows the correct steps for importing data into Excel from Access?
- A) Insert tab → Get External Data → From Access
- B) Edit tab → Get External Data → From Access
- C) File tab → Get External Data → From Text
- D) Data tab → Get External Data → From Text
Answer: D
Page Ref: 427
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Discuss best practices for using and managing databases
8) Which of the following shows the correct steps for creating a pie chart in Microsoft Excel?
- A) Add-Ins → Charts → Pie
- B) Insert → Illustrations → Pie
- C) Diagrams → Illustrations → Pie
- D) Insert → Charts → Pie
Answer: D
Page Ref: 427
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Discuss best practices for using and managing databases
9) Which of the following Excel diagrams is the best to compare various growth alternatives of different employees?
- A) pie charts
- B) column charts
- C) scatter diagrams
- D) Venn diagrams
Answer: B
Page Ref: 429
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Discuss best practices for using and managing databases
10) Which of the following tabs in Microsoft Excel contains the option to create a column chart?
- A) Data
- B) Home
- C) Insert
- D) Tools
Answer: C
Page Ref: 429
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Discuss best practices for using and managing databases
11) Which of the following shows the correct steps for creating a column chart in Microsoft Excel?
- A) Diagrams → Illustrations → Column
- B) Add-Ins → Charts → Column
- C) Insert → Illustrations → Column
- D) Insert → Charts → Column
Answer: D
Page Ref: 429
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Discuss best practices for using and managing databases
12) In Microsoft Access, the Totals button is present in the ________ section of the Design tab.
- A) Results
- B) Show/Hide
- C) Query Type
- D) Query Setup
Answer: B
Page Ref: 431
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 4
Learning Outcome: Discuss best practices for using and managing databases
13) Which of the following shows the correct steps for formatting the currency values in Microsoft Excel?
- A) Home → Number → Currency
- B) Data → Number → Currency
- C) Home → Editing → Currency
- D) Data → Editing → Currency
Answer: A
Page Ref: 436
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 5
Learning Outcome: Discuss best practices for using and managing databases
14) Data can be transferred from Excel to Access by creating a(n) ________, which is a subset of the cells in a worksheet that has a unique name.
- A) specified label
- B) individual data
- C) named range
- D) unique path
Answer: C
Page Ref: 439
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 6
Learning Outcome: Discuss best practices for using and managing databases
15) Which of the following procedures must be used to create a named range for a data in Access?
- A) highlight the required data → click the Formulas tab → click Define Name in the Defined Names section → enter a suitable name
- B) highlight the required data → click the Home tab → click Insert Name in the Cells section → enter a suitable name
- C) highlight the required data → click the Data tab → click Connections in the Connections section → enter a suitable name
- D) highlight the required data → click the Design tab → click Property Sheet in the Show/Hide section → enter a suitable name
Answer: A
Page Ref: 439
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 6
Learning Outcome: Discuss best practices for using and managing databases
True or False
1) Microsoft Access is a database management system.
Answer: TRUE
Page Ref: 423
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 1
Learning Outcome: Discuss best practices for using and managing databases
2) Excel is superior to Access for tracking orders, inventory, equipment, and people.
Answer: FALSE
Page Ref: 423
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 1
Learning Outcome: Discuss best practices for using and managing databases
3) To use Excel to process data stored in Access, it is recommended to rekey all of the Access data into Excel.
Answer: FALSE
Page Ref: 423
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 1
Learning Outcome: Discuss best practices for using and managing databases
4) Import/export is the process of transferring data from one computer system to another.
Answer: TRUE
Page Ref: 423
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Discuss best practices for using and managing databases
5) In Excel and Access, import/export maintains an active connection to the source of the data.
Answer: FALSE
Page Ref: 423
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Discuss best practices for using and managing databases
6) If users subsequently change the Access data, the imported data in Excel will be out-of-date until it is re-imported.
Answer: TRUE
Page Ref: 423-424
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Discuss best practices for using and managing databases
7) Commas cannot be used to separate field data if the data itself contains commas.
Answer: TRUE
Page Ref: 424
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Discuss best practices for using and managing databases
8) Delimited text files cannot be imported into either Excel or Access.
Answer: FALSE
Page Ref: 424
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Discuss best practices for using and managing databases
9) To import data into Excel, open Excel, click the Data tab, and in the Get External Data section of that ribbon click From Text.
Answer: TRUE
Page Ref: 427
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Discuss best practices for using and managing databases
10) Data can be exchanged between Excel and Access by exporting the data into a text file and then importing that text data.
Answer: TRUE
Page Ref: 427
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Discuss best practices for using and managing databases
11) Microsoft Excel includes comprehensive tools for graphing data.
Answer: TRUE
Page Ref: 427
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Discuss best practices for using and managing databases
12) A pie chart can be created by selecting the Charts option from the Data tab ribbon in Microsoft Excel.
Answer: FALSE
Page Ref: 427
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Discuss best practices for using and managing databases
13) A pie chart can be used to compare results for two years or more.
Answer: FALSE
Page Ref: 429
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Discuss best practices for using and managing databases
14) To create a column chart, the data is highlighted and the Column option in the Charts section of the Insert tab is selected.
Answer: TRUE
Page Ref: 429
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Discuss best practices for using and managing databases
15) The Totals button is present in the Results section of the Design tab.
Answer: FALSE
Page Ref: 431
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 4
Learning Outcome: Discuss best practices for using and managing databases
16) Access queries can be imported into Microsoft Excel.
Answer: TRUE
Page Ref: 431
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 5
Learning Outcome: Discuss best practices for using and managing databases
17) Importing data from Access to Excel is easily achieved by clicking the Data tab and directing Excel to get the external data from Access.
Answer: TRUE
Page Ref: 436
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 5
Learning Outcome: Discuss best practices for using and managing databases
18) A user can produce two different reports from a single set of Excel data, by importing this data into Access and using the Access report generator.
Answer: TRUE
Page Ref: 439
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 6
Learning Outcome: Discuss best practices for using and managing databases
19) Data can be transferred from Excel to Access by creating a specified label, which is a subset of the cells in a worksheet that has a unique name.
Answer: FALSE
Page Ref: 439
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 6
Learning Outcome: Discuss best practices for using and managing databases
20) In Excel, the underscore character is used to connect the words in a name range.
Answer: TRUE
Page Ref: 439
Difficulty: Easy
Study Question: Study Question 6
Learning Outcome: Discuss best practices for using and managing databases
21) Excel cannot be used to perform calculations on data imported from Access.
Answer: FALSE
Page Ref: 443
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 7
Learning Outcome: Discuss best practices for using and managing databases
Essay
1) Explain the significance of using Access and Excel together.
Answer: Excel is good at processing interrelated formulas. Because of this strength, business users often select Excel for processing financial statements, creating budgets, and performing financial analyses. Excel can be used to create sophisticated and stylish graphics with very little work from the user. Access is a DBMS, and the primary purpose of a DBMS is to keep track of things. Access is superior for tracking orders, inventory, equipment, people, and so forth. Users can readily create data entry forms, queries, and sophisticated and professional reports with Access. So, it is often necessary to use Excel to process data stored in Access and vice versa. For example, Excel can be used to create graphs of Access data and Access can be used to summarize Excel data and produce sophisticated reports.
Page Ref: 423
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 1
Learning Outcome: Discuss best practices for using and managing databases
2) What is import/export of data? Why is it necessary to refresh the import/export data in Excel and Access on a timely basis?
Answer: Import/export is the process of transferring data from one computer system to another. In almost all cases, including Excel and Access, import/export does not maintain an active connection to the source of the data. If users subsequently change the Access data, the imported data in Excel will be out-of-date until the users re-import it. Because imported data can become out-of-date, users should develop procedures (either manual or automated) to ensure that data are refreshed on a timely basis.
Page Ref: 423-427
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Discuss best practices for using and managing databases
3) What are delimited text files?
Answer: Delimited text files are files that have field values separated by common symbols known as delimiters. The files that use commas as delimiters are known as comma-delimited files. Sometimes, however, the data itself contains commas, and so commas cannot be used to separate field data. In that case, some other character is used to delimit the fields. The tab character is frequently used, in which case the export file is called a tab-delimited file. Delimited text files are easy to import into either Excel or Access.
Page Ref: 424
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Discuss best practices for using and managing databases
4) Explain the procedure for creating graphs in Microsoft Excel.
Answer: Microsoft Excel includes comprehensive tools for graphing data. It can be used to construct column and bar charts, pie charts, line and scatter plots, and others graphs. Graphs can be created by clicking the Insert tab in the ribbon, selecting the Charts section of that ribbon, and selecting the required graph from the dropdowns.
To create a pie chart, for example, we must highlight the cells which have the required data, click the Insert tab in the ribbon, and in the Charts section of that ribbon select the Pie icon. Excel can create several different versions of pie charts.
Excel provides many different tools to customize a graph. To access them, click the graph you want to change. Excel will show a special tab called Chart Tools at the top of the window. Click Chart Tools to make them available.
Page Ref: 427-431
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Discuss best practices for using and managing databases
5) How can you use Excel to graph Access data?
Answer: Access data, including queries, can be imported to Excel to display the results with the help of Excel’s graphing capabilities. To import data into Excel, open Excel, click the Data tab in the ribbon and then, in the Get External Data section, select From Access option. Excel will query Access to determine the tables and queries that exist in the chosen database.
Next, Excel will ask how you want the data displayed. Choose Table and Existing worksheet, and enter an absolute address for the top, left-hand corner of the table. Use the displayed data to create graphs in Excel.
Page Ref: 435-438
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 5
Learning Outcome: Discuss best practices for using and managing databases
Experiencing MIS, 4e (Kroenke)
Chapter Extension 7: Mobile Systems
Multiple Choice
1) ________ systems are information systems that support users in motion.
- A) Data
- B) Mobile
- C) Remote
- D) Web-based
Answer: B
Page Ref: 450
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 1
Learning Outcome: Describe the major types of computer hardware and software used by companies
2) Which of the following is true of mobile systems?
- A) Just-in-time data creates a premium on the ability to memorize vast quantities of product data.
- B) Mobile systems decrease the speed of business.
- C) The usage of mobile systems results in the organizations being effective with part-time employees and independent contractors.
- D) Just-in-time data removes the premium for the ability to access, query, and present the data.
Answer: C
Page Ref: 453
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Describe the major types of computer hardware and software used by companies
3) ________ data is data delivered to the user at the precise time it is needed.
- A) Time-oriented
- B) Just-in-time
- C) Context-sensitive
- D) Object-oriented
Answer: B
Page Ref: 453
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Describe the major types of computer hardware and software used by companies
4) A ________ application is a thick-client application that is designed to work with a particular operating system, and sometimes even designed to work only with a particular mobile device that runs that operating system.
- A) native
- B) virtual
- C) remote
- D) lean
Answer: A
Page Ref: 454
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Describe the major types of computer hardware and software used by companies
5) In a ________ application, the browser provides a more-or-less consistent environment for the application.
- A) virtual
- B) native
- C) thick-client
- D) thin-client
Answer: D
Page Ref: 454
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Describe the major types of computer hardware and software used by companies
6) ________ languages can be used to create difficult, complex applications, and, if used properly, will result in high-performance code that is easy to alter when requirements change.
- A) Data-sensitive
- B) Time-oriented
- C) Object-oriented
- D) Context-sensitive
Answer: C
Page Ref: 454
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Describe the major types of computer hardware and software used by companies
7) Native mobile applications can be differentiated from thin-client mobile applications in that native mobile applications ________.
- A) are developed by professional programmers and technically oriented Web developers and business professionals
- B) use HTML5, CSS3, and JavaScript as development languages
- C) only run on the operating system for which they are programmed
- D) are dependent on browser differences only
Answer: C
Page Ref: 454
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Describe the major types of computer hardware and software used by companies
8) Which of the following development languages is used in native mobile applications?
- A) CSS3
- B) HTML5
- C) JavaScript
- D) Objective-C
Answer: D
Page Ref: 454
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Describe the major types of computer hardware and software used by companies
9) Thin-client mobile applications can be differentiated from native mobile applications in that thin-client mobile applications ________.
- A) are limited by the capabilities of the browser
- B) are developed by professional programmers only
- C) only run on the operating system for which they are programmed
- D) use Objective-C, Java, and VB.Net as their development languages
Answer: A
Page Ref: 456
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Describe the major types of computer hardware and software used by companies
10) Which of the following development languages is used in thin-client mobile applications?
- A) VB.Net
- B) HTML5
- C) Java
- D) Objective-C
Answer: B
Page Ref: 456
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Describe the major types of computer hardware and software used by companies
11) Chrome is a term that refers to the ________ in a computer display.
- A) Web applications
- B) browsers
- C) visual overhead
- D) taskbar
Answer: C
Page Ref: 458
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 4
Learning Outcome: Describe the major types of computer hardware and software used by companies
12) Some mobile applications provide ________ chrome, meaning it pops up in the display when appropriate.
- A) context-sensitive
- B) time-oriented
- C) data-sensitive
- D) object-oriented
Answer: A
Page Ref: 459
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 4
Learning Outcome: Describe the major types of computer hardware and software used by companies
13) ________ occurs when users move their activities, especially long-running transactions, across devices.
- A) Cloud computing
- B) Roaming
- C) Direct interaction
- D) Interfacing
Answer: B
Page Ref: 461
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 4
Learning Outcome: Describe the major types of computer hardware and software used by companies
14) ________ data is data that the server sends to the device.
- A) Nonlinear
- B) Linear
- C) Pull
- D) Push
Answer: D
Page Ref: 462
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 4
Learning Outcome: Describe the major types of computer hardware and software used by companies
15) ________ data is data that the device requests from the server.
- A) Nonlinear
- B) Linear
- C) Pull
- D) Push
Answer: C
Page Ref: 462
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 4
Learning Outcome: Describe the major types of computer hardware and software used by companies
16) Which of the following is an advantage of employee use of mobile systems at work?
- A) cost savings
- B) less risk of infection
- C) lower compatibility problems
- D) no real danger of lost or damaged data
Answer: A
Page Ref: 463
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 5
Learning Outcome: Describe the major types of computer hardware and software used by companies
17) Which of the following is a disadvantage of employee use of mobile systems at work?
- A) lower productivity
- B) lower employee satisfaction
- C) greater need for training
- D) real danger of lost or damaged data
Answer: D
Page Ref: 463
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 5
Learning Outcome: Describe the major types of computer hardware and software used by companies
18) Which of the following is true of the “bring your own device” (BYOD) policy?
- A) The organization creates secure application services using https that require employee sign-on, but they can be accessed only from a mobile device that is connected to the network.
- B) If the organization wants to own any mobile device that employees connect to its network, the policy must be part of the employee’s contract.
- C) If the employees sign on to the organization’s network with their mobile devices, the organization is financially responsible for any damage they do.
- D) This policy does not allow the organization to sniff employees’ mobile traffic.
Answer: B
Page Ref: 464
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 5
Learning Outcome: Describe the major types of computer hardware and software used by companies
True or False
1) Mobile systems are information systems that support users in motion.
Answer: TRUE
Page Ref: 450
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 1
Learning Outcome: Describe the major types of computer hardware and software used by companies
2) Mobile systems users only move geographically, not from device to device.
Answer: FALSE
Page Ref: 450
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 1
Learning Outcome: Describe the major types of computer hardware and software used by companies
3) The major reason for the importance of mobile systems is the size of their market.
Answer: TRUE
Page Ref: 450
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Describe the major types of computer hardware and software used by companies
4) Just-in-time data is data delivered to the user at the precise time it is needed.
Answer: TRUE
Page Ref: 453
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Describe the major types of computer hardware and software used by companies
5) Just-in-time data removes the premium for the ability to access, query, and present that data.
Answer: FALSE
Page Ref: 453
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Describe the major types of computer hardware and software used by companies
6) Mobile systems decrease the speed of business, which is a disadvantage for those who desire the ability to nimbly respond to changing conditions and succeed with the unexpected.
Answer: FALSE
Page Ref: 453
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Describe the major types of computer hardware and software used by companies
7) A native application is a thick-client application that is designed to work with a particular operating system.
Answer: TRUE
Page Ref: 454
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Describe the major types of computer hardware and software used by companies
8) Native mobile applications only run on the operating system for which they are programmed.
Answer: TRUE
Page Ref: 454
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Describe the major types of computer hardware and software used by companies
9) Native mobile applications can be developed by technically oriented Web developers and business professionals.
Answer: FALSE
Page Ref: 456
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Describe the major types of computer hardware and software used by companies
10) Thin-client mobile applications are developed using professional programming languages, such as Objective-C and VB.Net.
Answer: FALSE
Page Ref: 455
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Describe the major types of computer hardware and software used by companies
11) Thin-client applications are limited by the capabilities of the browser.
Answer: TRUE
Page Ref: 456
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Describe the major types of computer hardware and software used by companies
12) The major advantage of native applications over thin-client applications is that they will run on any operating system and mobile device.
Answer: FALSE
Page Ref: 456
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Describe the major types of computer hardware and software used by companies
13) Chrome is a term that refers to the visual overhead in a computer display.
Answer: TRUE
Page Ref: 458
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 4
Learning Outcome: Describe the major types of computer hardware and software used by companies
14) Mobile applications provide context-sensitive chrome, meaning it pops up in the display when appropriate.
Answer: TRUE
Page Ref: 459
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 4
Learning Outcome: Describe the major types of computer hardware and software used by companies
15) Cloud computing occurs when users move their activities, especially long-running transactions, across devices.
Answer: FALSE
Page Ref: 462
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 4
Learning Outcome: Describe the major types of computer hardware and software used by companies
16) Push data is data that the device requests from the server.
Answer: FALSE
Page Ref: 462
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 4
Learning Outcome: Describe the major types of computer hardware and software used by companies
17) The advantages of employee use of mobile systems at work include cost savings and greater employee satisfaction.
Answer: TRUE
Page Ref: 463
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 5
Learning Outcome: Describe the major types of computer hardware and software used by companies
18) The disadvantages of employee use of mobile systems at work include lower productivity and greater need for training.
Answer: FALSE
Page Ref: 463
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 5
Learning Outcome: Describe the major types of computer hardware and software used by companies
19) If the organization wants to own any mobile device that employees connect to its network, the policy must be a part of the employee’s contract.
Answer: TRUE
Page Ref: 464
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 5
Learning Outcome: Describe the major types of computer hardware and software used by companies
Essay
1) What are mobile systems?
Answer: Mobile systems are information systems that support users in motion. Mobile systems users access the system from any place—at home, at work, in the car, on the bus, or at the beach—using any smart device, such as smartphone, tablet, or PC. The possibilities are endless.
Mobile systems users move not only geographically; they also move from device to device. The major elements in a mobile system are users in motion, mobile devices, wireless connectivity, and cloud-based resources.
Page Ref: 450
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 1
Learning Outcome: Describe the major types of computer hardware and software used by companies
2) What is just-in-time data?
Answer: Mobile systems offer just-in-time data, which is data delivered to the user at the precise time it is needed. Just-in-time data removes the premium on the ability to memorize vast quantities of product data, but creates a premium for the ability to access, query, and present that data. Mobile systems increase the speed of business, giving an advantage to those who can nimbly respond to changing conditions and succeed with the unexpected.
Page Ref: 453
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 2
Learning Outcome: Describe the major types of computer hardware and software used by companies
3) Differentiate between native and thin-client mobile applications.
Answer: Native mobile applications are developed using serious, heavy-duty, professional programming languages, such as Objective-C, Java, and VB.Net. All of these languages are object-oriented, which means they can be used to create difficult, complex applications, and, if used properly, will result in high-performance code that is easy to alter when requirements change. Object-oriented languages can only be used by professional programmers who have devoted years to learning object-oriented design and coding skills. The downside of native applications is that they only run on the operating system for which they are programmed. As a general rule, the cost of native applications is high.
Thin-client development languages are HTML5, CSS3, and Java Script. These are not object-oriented languages and hence are much easier to learn to use. Thin-client applications can be written by professional programmers. However, it is possible for technically oriented Web developers and business professionals to develop them as well. Thin-client applications are limited by the capabilities of the browser. While browsers are becoming increasingly sophisticated, they cannot offer the full capabilities of the underlying operating system and hardware. The major advantage of thin-clients over native applications is that they will run on any operating system and mobile device.
Page Ref: 454-458
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 3
Learning Outcome: Describe the major types of computer hardware and software used by companies
4) State the primary characteristics of a quality mobile application.
Answer: The following are the primary characteristics of a quality mobile application:
- Feature content and support direct interaction
- Use context-sensitive chrome when needed
- Provide animation and lively behavior
- Design to scale and share (display and data)
- Use the cloud
Page Ref: 458
Difficulty: Easy
AACSB: Use of Information Technology
Study Question: Study Question 4
Learning Outcome: Describe the major types of computer hardware and software used by companies
5) State the advantages and disadvantages of employee use of mobile systems at work.
Answer: The advantages of employee use of mobile systems at work include cost savings, as well as greater employee satisfaction of using devices that the employees chose according to their own preferences rather than organization-supplied PCs. Because employees are already using these devices for their own purposes, they need less training and can be more productive. All of this means reduced support costs.
On the other hand, employee use of mobile devices has significant disadvantages. There is the real danger of lost or damaged data. When data is brought into employee-owned computing devices, the organization loses control over where it goes or what happens to it. Organizations also lose control over the updating of software and the applications that users employ. This control loss leads to compatibility problems as well. Possibly the greatest disadvantage of employee use of their own devices is the risk of infection.
Page Ref: 463
Difficulty: Moderate
AACSB: Use of Information Technology
Study Question: Study Question 5
Learning Outcome: Describe the major types of computer hardware and software used by companies
