Test Bank Business Driven Technology 8th Edition By Paige Baltzan A+

$35.00
Test Bank Business Driven Technology 8th Edition By Paige Baltzan A+

Test Bank Business Driven Technology 8th Edition By Paige Baltzan A+

$35.00
Test Bank Business Driven Technology 8th Edition By Paige Baltzan A+

Companies today are successful when they combine the power of the information age with traditional business methods.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 7

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

2) Competitive intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making.

Answer: FALSE

Explanation: This is the definition of business intelligence which is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making.

Difficulty: 1 Easy Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

3) Business intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making.

Answer: TRUE

Explanation: This is the definition of business intelligence.

Difficulty: 1 Easy Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

4) The information age is the present time, during which infinite quantities of facts are widely available to anyone who can use a computer and has internet access.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 7

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

5) A variable is a business intelligence characteristic that stands for a value that cannot change over time.

Answer: FALSE

Explanation: A variable is a data characteristic that can change over time.

Difficulty: 2 Medium Page Ref: 10

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Understand

Accessibility: Keyboard Navigation

6) A fact is the confirmation or validation of an event or object. In the past, people primarily learned facts from books.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 7

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Understand

Accessibility: Keyboard Navigation

7) Zappos is not a technology company; its primary business focus is to sell books.

Answer: FALSE

Difficulty: 2 Medium Page Ref: 7

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Understand

Accessibility: Keyboard Navigation

8) Order date, amount sold, and customer number are all forms of data.

Answer: TRUE

Difficulty: 2 Medium Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Understand

Accessibility: Keyboard Navigation

9) Choosing not to fire a sales representative who is underperforming knowing that person is experiencing family problems is a form of knowledge.

Answer: TRUE

Difficulty: 2 Medium Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Understand

Accessibility: Keyboard Navigation

10) Information is data converted into a meaningful and useful context. The truth about information is that its value is only as good as the people who use it. People using the same information can make different decisions depending on how they interpret or analyze the information.

Answer: TRUE

Difficulty: 2 Medium Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Understand

Accessibility: Keyboard Navigation

11) The Internet of Things (IoT) is a world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 8

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

12) Machine to machine (M2M) refers to devices that connect directly to other devices.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 8

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

13) The Internet of Things (IoT) refers to devices that connect directly to other devices.

Answer: FALSE

Explanation: The Internet of Things (IoT) is a world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention.

Difficulty: 1 Easy Page Ref: 8

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

14) Predictive analytics extracts information from data and uses it to predict future trends and identify behavioral patterns.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

15) Predictive analytics is a world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention.

Answer: FALSE

Explanation: The Internet of Things (IoT) is a world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention.

Difficulty: 1 Easy Page Ref: 8

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

16) Top managers use predictive analytics to define the future of the business, analyzing markets, industries, and economies to determine the strategic direction the company must follow to remain profitable.

Answer: TRUE

Difficulty: 3 Hard Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Understand

Accessibility: Keyboard Navigation

17) Machine to machine (M2M) extracts information from data and uses it to predict future trends and identify behavioral patterns.

Answer: FALSE

Explanation: Predictive analytics extracts information from data and uses it to predict future trends and identify behavioral patterns.

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

18) Knowledge workers are individuals valued for their ability to mitigate risk and implement critical human resource rules and regulations.

Answer: FALSE

Explanation: Knowledge workers are individuals valued for their ability to interpret and analyze information.

Difficulty: 2 Medium Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Understand

Accessibility: Keyboard Navigation

19) Using only data and information to make decisions and solve problems is the key to finding success in business. These are also the only core drivers of the information age and the building blocks of business systems.

Answer: FALSE

Explanation: Using data, information, business intelligence, and knowledge to make decisions and solve problems is the key to finding success in business. These are also the core drivers of the information age and the building blocks of business systems.

Difficulty: 3 Hard Page Ref: 13

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Understand

Accessibility: Keyboard Navigation

20) Big data is a collection of large complex data sets, including structured and unstructured, which cannot be analyzed using traditional database methods and tools.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

21) Big data is a view of data at a particular moment in time.

Answer: FALSE

Explanation: A snapshot is a view of data at a particular moment in time.

Difficulty: 1 Easy Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

22) A snapshot is a view of data at a particular moment in time.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

23) A static report can include updating daily stock market prices or the calculation of available inventory.

Answer: FALSE

Difficulty: 1 Easy Page Ref: 10

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

24) A dynamic report can include updating daily stock market prices or the calculation of available inventory.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 10

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

25) Business analytics is the scientific process of transforming data into insight for making better decisions.

Answer: TRUE

Explanation: Business analytics is the scientific process of transforming data into insight for making better decisions.

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

26) Descriptive analytics use techniques that describe past performance and history.

Answer: TRUE

Explanation: Predictive analytics use techniques that extract information from data and use it to predict future trends and identify behavioral patterns.

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

27) Predictive analytics use techniques that extract information from data and use it to predict future trends and identify behavioral patterns.

Answer: TRUE

Explanation: Prescriptive analytics use techniques that create models indicating the best decision to make or course of action to take.

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

28) Prescriptive analytics use techniques that create models indicating the best decision to make or course of action to take.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

29) Knowledge facilitators reside within the minds of members, customers, and colleagues and include physical structures and recorded media.

Answer: FALSE

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

30) Structured data extracts information from data and uses it to predict future trends and identify behavioral patterns.

Answer: FALSE

Explanation: Predictive analytics extracts information from data and uses it to predict future trends and identify behavioral patterns.

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

31) Unstructured data extracts information from data and uses it to predict future trends and identify behavioral patterns.

Answer: FALSE

Explanation: Predictive analytics extracts information from data and uses it to predict future trends and identify behavioral patterns.

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

32) Structured data is data that has a defined length, type, and format and includes numbers, dates, or strings such as Customer Address.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 8

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

33) Unstructured data is data that is not defined and does not follow a specified format and is typically free-form text such as emails, Twitter tweets, and text messages.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

34) Unstructured data is data that has a defined length, type, and format and includes numbers, dates, or strings such as Customer Address.

Answer: FALSE

Explanation: Structured data is data that has a defined length, type, and format and includes numbers, dates, or strings such as Customer Address.

Difficulty: 1 Easy Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

35) Structured data is data that is not defined and does not follow a specified format and is typically free-form text such as emails, Twitter tweets, and text messages.

Answer: FALSE

Explanation: Unstructured data is data that is not defined and does not follow a specified format and is typically free-form text such as emails, Twitter tweets, and text messages.

Difficulty: 1 Easy Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

36) The finance department performs the function of selling goods or services.

Answer: FALSE

Explanation: The sales department performs the function of selling goods or services.

Difficulty: 1 Easy Page Ref: 14

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

37) The marketing department supports sales by planning, pricing, and promoting goods or services.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 14

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

38) The operations management department manages the process of converting or transforming resources into goods or services.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 14

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

39) The accounting and finance departments primarily use monetary data.

Answer: TRUE

Difficulty: 2 Medium Page Ref: 15

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Understand

Accessibility: Keyboard Navigation

40) The sales and marketing departments primarily use monetary data.

Answer: FALSE

Explanation: The sales and marketing departments primarily use transactional data.

Difficulty: 2 Medium Page Ref: 15

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Understand

Accessibility: Keyboard Navigation

41) For an organization to succeed, every department or functional area must work independently to be most effective.

Answer: FALSE

Explanation: For an organization to succeed, every department or functional area must work together or interdependently sharing common information and not be a "silo."

Difficulty: 1 Easy Page Ref: 15

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

42) Successful companies today operate cross-functionally, integrating the operations of all departments.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 15

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

43) MIS is a tool that is most valuable when it leverages the talents of people who know how to use and manage it effectively.

Answer: TRUE

Difficulty: 2 Medium Page Ref: 17

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Understand

Accessibility: Keyboard Navigation

44) The business decisions made by the marketing department include promotional data, sales data, and advertising data.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 15

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

45) The business decisions made by the human resources department include employee data, promotion data, and vacation data.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 15

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

46) The business decisions made by the finance department include investment data, monetary data, and reporting data.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 15

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

47) The business decisions made by the accounting department include transactional data, purchasing data, payroll data, and tax data.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 15

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

48) The business decisions made by the sales department include potential customer data, sales report data, commission data, and customer support data.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 15

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

49) The business decisions made by the operations management department include manufacturing data, distribution data, and production data.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 15

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

50) The business decisions made by the finance department include promotion data, sales data, and advertising data.

Answer: FALSE

Explanation: The business decisions the marketing department makes includes promotion data, sales data, and advertising data.

Difficulty: 1 Easy Page Ref: 15

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

51) The business decisions made by the accounting department include employee data, promotion data, and vacation data.

Answer: FALSE

Explanation: The business decisions the human resources department makes includes employee data, promotion data, and vacation data.

Difficulty: 1 Easy Page Ref: 15

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

52) The business decisions made by the human resources department include investment data, monetary data, and reporting data.

Answer: FALSE

Explanation: The business decisions the finance department makes includes investment data, monetary data, and reporting data.

Difficulty: 1 Easy Page Ref: 15

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

53) The business decisions made by the marketing department include transactional data, purchasing data, payroll data, and tax data.

Answer: FALSE

Explanation: The business decisions the accounting department makes includes transactional data, purchasing data, payroll data, and tax data.

Difficulty: 1 Easy Page Ref: 15

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

54) The business decisions made by the human resources department include potential customer data, sales report data, commission data, and customer support data.

Answer: FALSE

Explanation: The business decisions the sales department makes includes potential customer data, sales report data, commission data, and customer support data.

Difficulty: 1 Easy Page Ref: 15

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

55) The business decisions made by the accounting department include manufacturing data, distribution data, and production data.

Answer: FALSE

Explanation: The business decisions the operations management department makes includes manufacturing data, distribution data, and production data.

Difficulty: 1 Easy Page Ref: 15

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

56) Goods are material items or products that customers will buy to satisfy a want or need.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 16

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

57) Waiting tables, teaching, and cutting hair are all examples of services that people pay for to fulfill their needs.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 16

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

58) An overview of systems thinking includes input, process, output, and finances.

Answer: FALSE

Explanation: An overview of systems thinking includes input, process, output, and feedback.

Difficulty: 1 Easy Page Ref: 16

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

59) Cars, groceries, cell phones, and clothing are all examples of goods.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 16

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

60) Production is the process where a business takes raw materials and processes them or converts them into a finished product for its goods or services.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 16

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

61) Productivity is the rate at which goods and services are produced based upon total output given total inputs.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 16

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

62) Lettuce, tomatoes, patty, bun, and ketchup are included in the output of making a hamburger.

Answer: FALSE

Explanation: Lettuce, tomatoes, patty, bun, and ketchup are included as inputs of making a hamburger.

Difficulty: 2 Medium Page Ref: 16

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

63) Cooking a patty and putting the ingredients together are included in the process of making a hamburger.

Answer: TRUE

Difficulty: 2 Medium Page Ref: 16

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

64) Bread, cheese, and butter are included in the process of making a grilled cheese sandwich.

Answer: TRUE

Difficulty: 2 Medium Page Ref: 16

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Remember

Accessibility: Keyboard Navigation

65) A grilled cheese sandwich is considered the final output of a making-a-sandwich process.

Answer: TRUE

Difficulty: 2 Medium Page Ref: 16

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Understand

Accessibility: Keyboard Navigation

66) If a business could produce the same hamburger with less expensive inputs, it would probably see a decrease in profits.

Answer: FALSE

Explanation: If a business could produce the same hamburger with less expensive inputs it would probably see an increase in profits.

Difficulty: 1 Easy Page Ref: 17

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Analyze

Accessibility: Keyboard Navigation

67) If a business could produce more hamburgers with the same inputs, it would see a rise in productivity and possibly an increase in profits.

Answer: TRUE

Difficulty: 1 Easy Page Ref: 17

Topic: Systems Thinking and Management Information Systems

Learning Objective: 01-02 Explain systems thinking and how management information systems enable business communications.

Bloom's: Analyze

Accessibility: Keyboard Navigation

68) Which of the following is not considered a core driver of the information age?

A) Information

B) Business Intelligence

C) Competitive Intelligence

D) Data

Answer: C

Explanation: The core drivers of the information age include data, information, business intelligence, and knowledge.

Difficulty: 2 Medium Page Ref: 8

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Understand

Accessibility: Keyboard Navigation

69) Which of the following is not considered a core driver of the information age?

A) Information

B) Business Intelligence

C) Knowledge

D) Variables

Answer: D

Explanation: The core drivers of the information age include data, information, business intelligence, and knowledge.

Difficulty: 2 Medium Page Ref: 8

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Understand

Accessibility: Keyboard Navigation

70) Which of the following is considered a core driver of the information age?

A) Fact

B) Goods

C) Competitive Intelligence

D) Data

Answer: D

Explanation: The core drivers of the information age include data, information, business intelligence, and knowledge.

Difficulty: 2 Medium Page Ref: 8

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Understand

Accessibility: Keyboard Navigation

71) Which of the following is considered a core driver of the information age?

A) Information

B) Business Intelligence

C) Knowledge

D) All of these

Answer: D

Explanation: The core drivers of the information age include data, information, business intelligence, and knowledge.

Difficulty: 2 Medium Page Ref: 8

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Understand

Accessibility: Keyboard Navigation

72) Why do students need to study information technology?

A) Information technology is everywhere in business.

B) Information technology is rarely discussed in business.

C) Information technology is rarely used in organizations.

D) Information technology is found in only a few businesses.

Answer: A

Explanation: Information technology is everywhere in business.

Difficulty: 1 Easy Page Ref: 6

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

73) Why do students need to study information technology?

A) Information technology is everywhere in business.

B) Information technology is frequently discussed in business.

C) Information technology is frequently used in organizations.

D) All of these.

Answer: D

Explanation: Information technology is everywhere in business, frequently discussed in business, and frequently used in organizations.

Difficulty: 1 Easy Page Ref: 6

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

74) What is the confirmation or validation of an event or object?

A) Fact

B) Data

C) Information technology

D) Business Intelligence

Answer: A

Explanation: A fact is the confirmation or validation of an event or object.

Difficulty: 1 Easy Page Ref: 7

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

75) The age we live in has infinite quantities of facts that are widely available to anyone who can use a computer with internet access. What age is this statement referring to?

A) Data age

B) Information age

C) Business intelligence age

D) Internet of Things

Answer: B

Explanation: The information age has infinite quantities of facts that are widely available to anyone who can use a computer.

Difficulty: 1 Easy Page Ref: 7

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

76) Which of the following is not a technology company, but used technology to revamp the business process of selling books?

A) Netflix

B) Dell

C) Zappos

D) Amazon

Answer: D

Explanation: Amazon is not a technology company, but used technology to revamp the business process of selling books.

Difficulty: 1 Easy Page Ref: 7

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

77) Which of the following is not a technology company, but used technology to revamp the business process of renting videos?

A) Netflix

B) Dell

C) Zappos

D) Amazon

Answer: A

Explanation: Netflix is not a technology company, but used technology to revamp the business process of renting videos.

Difficulty: 1 Easy Page Ref: 7

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

78) Which of the following is not a technology company, but used technology to revamp the business process of selling shoes?

A) Netflix

B) Dell

C) Zappos

D) Amazon

Answer: C

Explanation: Zappos is not a technology company, but used technology to revamp the business process of selling shoes.

Difficulty: 1 Easy Page Ref: 7

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

79) What is data?

A) Raw facts that describe the characteristics of an event or object.

B) Facts converted into a meaningful and useful context.

C) Information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making.

D) Skills, experience, and expertise, coupled with information and intelligence, that create a person's intellectual resources.

Answer: A

Explanation: Data are raw facts that describe the characteristics of an event or object.

Difficulty: 1 Easy Page Ref: 8

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

80) What is information?

A) Raw facts that describe the characteristics of an event or object.

B) Data converted into a meaningful and useful context.

C) Data collected from multiple sources that analyze patterns, trends, and relationships for strategic decision making.

D) Skills, experience, and expertise, coupled with information and intelligence that create a person's intellectual resources.

Answer: B

Explanation: Information is data converted into a meaningful and useful context.

Difficulty: 1 Easy Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

81) What is business intelligence?

A) Raw facts that describe the characteristics of an event or object.

B) Data converted into a meaningful and useful context.

C) Information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making.

D) Skills, experience, and expertise, coupled with information and intelligence, that create a person's intellectual resources.

Answer: C

Explanation: Business intelligence is information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making.

Difficulty: 1 Easy Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

82) What is knowledge?

A) Raw facts that describe the characteristics of an event or object.

B) Data converted into a meaningful and useful context.

C) Information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making.

D) Skills, experience, and expertise, coupled with information and intelligence, that create a person's intellectual resources.

Answer: D

Explanation: Knowledge includes skills, experience, and expertise, coupled with information and intelligence, that create a person's intellectual resources.

Difficulty: 1 Easy Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

83) Which of the following is considered information?

A) Quantity sold

B) Date sold

C) Best-selling item by month

D) Product sold

Answer: C

Explanation: Best-selling item by month is information.

Difficulty: 1 Easy Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

84) Which of the following is considered data?

A) Quantity ordered

B) Best customer by month

C) Best-selling item by month

D) Worst-selling item by month

Answer: A

Explanation: Quantity sold is data.

Difficulty: 1 Easy Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

85) Richard Dowdall is the operations manager for Dowdall Meats, which specializes in providing deli meats and prepared foods for its local customers. Richard is responsible for compiling, analyzing, and evaluating daily sales numbers to determine the company's profitability and forecast production for the next day. Which of the following is an example of a piece of data Richard would be using to successfully perform his job?

A) Rebecca Wilson is customer number 15467.

B) Compare the costs of supplies including energy over the last five years to determine the best-selling product by month.

C) Best-selling product by day.

D) Best-selling product changes when Tony the best baker is working.

Answer: A

Explanation: Data are raw facts that describe the characteristics of an event or object. Data for Richard would include Rebecca Wilson is customer number 15467.

Difficulty: 3 Hard Page Ref: 8

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Analyze

Accessibility: Keyboard Navigation

86) Richard Dowdall is the operations manager for Dowdall Meats, which specializes in providing deli meats and prepared foods for its local customers. Richard is responsible for compiling, analyzing, and evaluating daily sales numbers to determine the company's profitability and forecast production for the next day. Which of the following is an example of the type of information Richard would be using to successfully perform his job?

A) Rebecca Wilson is customer number 15467.

B) Tyson is supplier number 8745643.

C) Best-selling product by day.

D) Best-selling product changes when Pete, the prepared foods chef, is working.

Answer: C

Explanation: Best-selling product by day is an example of information.

Difficulty: 3 Hard Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Analyze

Accessibility: Keyboard Navigation

87) Richard Dowdall is the operations manager for Dowdall Meats, which specializes in providing deli meats and prepared foods for its local customers. Richard is responsible for compiling, analyzing, and evaluating daily sales numbers to determine the company's profitability and forecast production for the next day. Which of the following is an example of knowledge that Richard would be using to successfully perform his job?

A) Rebecca Wilson is customer number 15467.

B) Tyson is supplier number 8745643.

C) Best-selling product by day.

D) Best-selling product changes when Pete, the prepared foods chef, is working.

Answer: D

Explanation: Knowledge would include knowing that the best chef is Pete and that when he works the best-selling product changes.

Difficulty: 3 Hard Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Analyze

Accessibility: Keyboard Navigation

88) Data is useful for understanding individual sales, but to gain deeper insight into a business, data needs to be turned into information. Which of the following offers an example of turning data into information?

A) Who are my best customers?

B) What is my best-selling product?

C) What is my slowest-selling product?

D) All of these.

Answer: D

Explanation: Questions outlined in the book include: Who are my best customers? Who are my least-profitable customers? What is my best-selling product? What is my slowest-selling product? Who is my strongest sales representative? Who is my weakest sales representative?

Difficulty: 2 Medium Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Understand

Accessibility: Keyboard Navigation

89) Which of the following provides an example of information?

A) Who is customer number 12345XX?

B) What is product number 12345XX?

C) What customer number is Bob Smith?

D) What is my slowest-selling product?

Answer: D

Explanation: What is my slowest-selling product is an example of taking data and turning it into information.

Difficulty: 2 Medium Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Understand

Accessibility: Keyboard Navigation

90) Which of the following provides an example of data?

A) Who are my best customers?

B) What is my best-selling product?

C) What is my slowest-selling product?

D) Who is customer number 12345XX?

Answer: D

Explanation: Identification of a customer by number 12345XX is an example of data.

Difficulty: 2 Medium Page Ref: 8

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Understand

Accessibility: Keyboard Navigation

91) Business intelligence is information collected from multiple sources. Which of the following provides an example of a source that would be included in business intelligence?

A) Suppliers

B) Customers

C) Competitors

D) All of these

Answer: D

Explanation: Business Intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making.

Difficulty: 1 Easy Page Ref: 11

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

92) Which of the following represents the core drives of the information age?

A) Data, information, business intelligence, knowledge.

B) Fact, data, intelligence, experience.

C) Fact, intelligence, business skills, knowledge.

D) Data, intelligence, business information, knowledge.

Answer: A

Explanation: Data, information, business intelligence, and knowledge are the core drivers of the information age.

Difficulty: 1 Easy Page Ref: 13

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

93) Which of the following is not a core driver of the information age?

A) Information

B) Knowledge

C) Internet of Things

D) Data

Answer: C

Explanation: The core drivers of the information age are data, information, business intelligence, and knowledge.

Difficulty: 1 Easy Page Ref: 13

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

94) Which of the following represents the definition of a variable?

A) A data characteristic that is collected through competitive intelligence and cannot change over time.

B) A data characteristic that stands for a value that changes or varies over time.

C) A data characteristic that stands for a value that does not change or vary over time.

D) A data characteristic that is collected only through competitive intelligence and can change over time.

Answer: B

Explanation: A variable is a data characteristic that stands for a value that changes or varies over time and can be manipulated to help improve profits.

Difficulty: 2 Medium Page Ref: 10

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Understand

Accessibility: Keyboard Navigation

95) Today's workers are referred to as ________ and they use BI along with personal experience to make decisions based on both information and intuition, a valuable resource for any company.

A) Knowledge workers

B) Knowledge thinkers

C) Knowledge resources

D) Knowledge players

Answer: A

Explanation: Today's workers are commonly referred to as knowledge workers and they use BI along with personal experience to make decisions based on both information and intuition, a valuable resource for any company.

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

96) What is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making?

A) Supplier's intelligence

B) Social intelligence

C) Employee intelligence

D) Business intelligence

Answer: D

Explanation: Business intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making.

Difficulty: 1 Easy Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

97) Information is data converted into useful, meaningful context. What are data characteristics that change or vary over time?

A) Facts

B) Variables

C) Supplies

D) Services

Answer: B

Explanation: A variable is a data characteristic that stands for a value that changes or varies over time.

Difficulty: 1 Easy Page Ref: 10

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

98) Which of the below is the key term that defines the confirmation or validation of an event or object?

A) Buyer power

B) Data

C) Fact

D) Entry barrier

Answer: C

Explanation: A fact is the confirmation or validation of an event or object.

Difficulty: 1 Easy Page Ref: 7

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

99) What is data converted into a meaningful and useful context?

A) Competitive intelligence

B) Information

C) Buyer power

D) First-mover advantage

Answer: B

Explanation: Information is data converted into a meaningful and useful context.

Difficulty: 1 Easy Page Ref: 9

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

100) What is a world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention?

A) Internet of things

B) Predictive analytics

C) Machine to machine

D) Flat world

Answer: A

Explanation: The Internet of things is a world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention.

Difficulty: 1 Easy Page Ref: 8

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

101) What refers to devices that connect directly to other devices?

A) Internet of things

B) Predictive analytics

C) Machine to machine

D) Flat world

Answer: C

Explanation: Machine to machine (M2M) refers to devices that connect directly to other devices.

Difficulty: 1 Easy Page Ref: 8

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

102) What extracts information from data and uses it to predict future trends and identify behavioral patterns?

A) Internet of things

B) Predictive analytics

C) Machine to machine

D) Flat world

Answer: B

Explanation: Predictive analytics extracts information from data and uses it to predict future trends and identify behavioral patterns.

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

103) What is the Internet of Things?

A) A world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention.

B) The extraction of information from data used to predict future trends and identify behavioral patterns.

C) A series of devices that connect directly to other devices.

D) Opportunities to change the way people purchase books.

Answer: A

Explanation: The Internet of things is a world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention.

Difficulty: 1 Easy Page Ref: 8

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

104) What is Machine-to-machine (M2M)?

A) A world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention.

B) The extraction of information from data used to predict future trends and identify behavioral patterns.

C) A series of devices that connect directly to other devices.

D) Opportunities to change the way people purchase books.

Answer: C

Explanation: Machine to machine (M2M) refers to devices that connect directly to other devices.

Difficulty: 1 Easy Page Ref: 8

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

105) What is predictive analytics?

A) A world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention.

B) The extraction of information from data used to predict future trends and identify behavioral patterns.

C) A series of devices that connect directly to other devices.

D) Opportunities to change the way people purchase books.

Answer: B

Explanation: Predictive analytics extracts information from data and uses it to predict future trends and identify behavioral patterns.

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

106) What are prescriptive analytics?

A) The scientific process of transforming data into insight for making better decisions.

B) Uses techniques that describe past performance and history.

C) Uses techniques that extract information from data and use it to predict future trends and identify behavioral patterns.

D) Uses techniques that create models indicating the best decision to make or course of action to take.

Answer: D

Explanation: Prescriptive analytics use techniques that create models indicating the best decision to make or course of action to take.

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

107) What is the science of fact-based decision making?

A) Business intelligence

B) Information

C) Knowledge

D) Analytics

Answer: D

Explanation: Analytics is the science of fact-based decision making.

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

108) A big part of business intelligence, ________ extracts information from data and uses it to predict future trends and identify behavioral patterns.

A) Behavioral analytics

B) Predictive analytics

C) Knowledge workers

D) Snapshot

Answer: B

Explanation: A big part of business intelligence is called predictive analytics, which extracts information from data and uses it to predict future trends and identify behavioral patterns.

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

109) What are the human, structural, and recorded resources available to the organization?

A) Knowledge assets.

B) Knowledge facilitators.

C) Predictive analytics.

D) Business analytics.

Answer: A

Explanation: Knowledge assets, also called intellectual capital, are the human, structural, and recorded resources available to the organization.

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

110) What resides within the minds of members, customers, and colleagues and include physical structures and recorded media?

A) Knowledge assets.

B) Knowledge facilitators.

C) Predictive analytics.

D) Business analytics.

Answer: A

Explanation: Knowledge assets reside within the minds of members, customers, and colleagues and include physical structures and recorded media.

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

111) What helps harness the wealth of knowledge in the organization?

A) Knowledge assets.

B) Knowledge facilitators.

C) Predictive analytics.

D) Business analytics.

Answer: B

Explanation: Knowledge facilitators help harness the wealth of knowledge in the organization.

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

112) What helps acquire and catalog the knowledge assets in an organization?

A) Knowledge assets.

B) Knowledge facilitators.

C) Predictive analytics.

D) Business analytics.

Answer: B

Explanation: Knowledge facilitators help acquire and catalog the knowledge assets in an organization

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

113) What are the three primary areas of analytics?

A) Descriptive analytics, predictive analytics, and prescriptive analytics.

B) Descriptive analytics, primary analytics, response analytics.

C) Descriptive analytics, future analytics, past analytics.

D) Technique analytics, future analytics, past analytics.

Answer: A

Explanation: The three primary areas of analytics includes descriptive analytics, predictive analytics, and prescriptive analytics.

Difficulty: 1 Easy Page Ref: 12

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

114) What data is created by a machine without human intervention?

A) Human-generated

B) Machine-generated

C) Machine-to-machine (M2M)

D) Unstructured data

Answer: B

Explanation: Machine-generated data is created by a machine without human intervention.

Difficulty: 1 Easy Page Ref: 8

Topic: Competing in the Information Age

Learning Objective: 01-01 Describe the information age and the differences among data, information, business intelligence, and knowledge.

Bloom's: Remember

Accessibility: Keyboard Navigation

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