Test Bank Reflect & Relate An Introduction to Interpersonal Communication, 5th edition Steven McCornack A+

$35.00
Test Bank Reflect & Relate An Introduction to Interpersonal Communication, 5th edition Steven McCornack A+

Test Bank Reflect & Relate An Introduction to Interpersonal Communication, 5th edition Steven McCornack A+

$35.00
Test Bank Reflect & Relate An Introduction to Interpersonal Communication, 5th edition Steven McCornack A+

. Your bedroom, workplace, and classroom are all examples of context.

a.

True

b.

False

ANSWER:

a

2. Auditory, visual, tactile, olfactory, and oral are all types of channels.

a.

True

b.

False

ANSWER:

a

3. The linear communication model conceptualizes communication as a simple one-way form of communication.

a.

True

b.

False

ANSWER:

a

4. Feedback and noise are the two additional components that make up the interactive communication model.

a.

True

b.

False

ANSWER:

b

5. The transactional model of communication suggests that communication is multidirectional and that senders and receivers collaboratively create meaning.

a.

True

b.

False

ANSWER:

a

6. The text suggests that intrapersonal and interpersonal communication refer to basically the same phenomenon.

a.

True

b.

False

ANSWER:

b

7. The dynamic nature of interpersonal communication suggests that communication is constantly in motion and changing over time.

a.

True

b.

False

ANSWER:

a

8. Even in our close personal relationships, we can communicate both impersonally and personally within the same interaction.

a.

True

b.

False

ANSWER:

a

9. In an I-It relationship, we are less likely to treat others as objects.

a.

True

b.

False

ANSWER:

b

10. According to the text, interpersonal communication is dynamic, meaning that once it has been sent it cannot be taken back.

a.

True

b.

False

ANSWER:

b

11. Impersonal communication can significantly impact our thoughts, behaviors, emotions, and relationships.

a.

True

b.

False

ANSWER:

b

12. Buber suggests that in an I-Thou relationship we forge meaningful bonds with others, treating them with the same respect we demand for ourselves.

a.

True

b.

False

ANSWER:

a

13. Intrapersonal communication is different from dyadic communication because it involves only one person.

a.

True

b.

False

ANSWER:

a

14. Meta-communication focuses on content information rather relationship information.

a.

True

b.

False

ANSWER:

b

15. Communication is reversible.

a.

True

b.

False

ANSWER:

b

16. According to Maslow's hierarchy of needs, we must satisfy social and self-esteem needs before self-actualization needs.

a.

True

b.

False

ANSWER:

a

17. Relationship information is a specific form of meta-communication.

a.

True

b.

False

ANSWER:

a

18. Whether or not we intend to communicate, our words and actions can communicate meanings to others.

a.

True

b.

False

ANSWER:

a

19. Self-actualization needs include our desire to have others' respect and admiration.

a.

True

b.

False

ANSWER:

b

20. According to communication competence research, communication skills cannot be learned; we are either born with them or not.

a.

True

b.

False

ANSWER:

b

21. Interpersonal communication competence cannot be improved.

a.

True

b.

False

ANSWER:

b

22. Interpersonal communication competence is simply a matter of acquiring knowledge about communication.

a.

True

b.

False

ANSWER:

b

23. Appropriateness is a characteristic of communication competence that takes into account the "shoulds," "shouldn'ts," and norms of communication.

a.

True

b.

False

ANSWER:

a

24. High self-monitors are not likely to change their communication behavior based on the context or situation.

a.

True

b.

False

ANSWER:

b

25. Low self-monitors assess their communication according to context.

a.

True

b.

False

ANSWER:

b

26. If one focused solely on appropriate communication, one would be considered a competent communicator.

a.

True

b.

False

ANSWER:

b

27. One of the benefits of online communication—such as social networking sites and blogs—is that it can help bolster a real sense of community.

a.

True

b.

False

ANSWER:

a

28. To practice ethical communication, one needs to avoid intentionally hurting others through communication.

a.

True

b.

False

ANSWER:

a

29. Interpersonal communication competence consists of communicating in appropriate, effective, and ethical ways.

a.

True

b.

False

ANSWER:

a

30. Culture does NOT include sexual orientation or gender.

a.

True

b.

False

ANSWER:

b

31. Gender, unlike biological sex, is something that is learned.

a.

True

b.

False

ANSWER:

a

32. The term gender refers to the biological differences between women and men.

a.

True

b.

False

ANSWER:

b

33. According to research into sexual orientation, gay and lesbian individuals communicate in distinctly different ways than do straight individuals.

a.

True

b.

False

ANSWER:

b

34. Auditory, visual, tactile, olfactory, and oral are all examples of:

a.

media.

b.

context.

c.

channels.

d.

noise.

ANSWER:

c

35. The result of exchanging a series of messages is called:

a.

a message.

b.

an interaction.

c.

communication.

d.

context.

ANSWER:

b

36. Which of these characteristics is NOT a feature of the interactive communication model?

a.

feedback

b.

fields of experience

c.

collaboration

d.

message

ANSWER:

c

37. Which of these communication models is considered collaborative and multidirectional?

a.

Transactional Communication Model

b.

Action Communication Model

c.

Linear Communication Model

d.

Interactive Communication Model

ANSWER:

a

38. Text messaging and e-mail demonstrate which type of communication model?

a.

transactional

b.

interactive

c.

multidimensional

d.

linear

ANSWER:

d

39. Which of these is NOT an element found in the linear communication model?

a.

sender

b.

noise

c.

feedback

d.

receiver

ANSWER:

c

40. You and your roommate are discussing which one of you will get the larger bedroom in your new apartment. He says he doesn't want the room, but you realize he does by how he keeps looking at it and the tone of his voice. You decide to let him have it. This is an example of what type of communication?

a.

impersonal

b.

I-It

c.

intrapersonal

d.

transactional

ANSWER:

d

41. Collaboration is associated with which communication model?

a.

linear

b.

interactive

c.

transactional

d.

All of the options are correct.

ANSWER:

c

42. An I-Thou relationship is characterized by all of these actions EXCEPT:

a.

embracing similarities between yourself and others.

b.

focusing on the differences between yourself and others.

c.

striving to see things from others' point of view.

d.

communicating honestly with others.

ANSWER:

b

43. Interpersonal communication can be considered:

a.

intentional.

b.

dynamic.

c.

irreversible.

d.

All of the options are correct.

ANSWER:

d

44. Interpersonal communication involves all of these characteristics EXCEPT:

a.

dynamic.

b.

transactional.

c.

dyadic.

d.

impersonal.

ANSWER:

d

45. Although Mark goes to the same coffee shop every morning, he hasn't learned the barista's name and sometimes fails to notice when someone else is working her shift. Mark's relationship with the barista can BEST be described as:

a.

I-Thou.

b.

I-It.

c.

interactional.

d.

intrapersonal.

ANSWER:

b

46. Dyadic communication usually involves:

a.

one person.

b.

two people.

c.

a small group.

d.

a large group.

ANSWER:

b

47. Intrapersonal communication involves:

a.

one person.

b.

two people.

c.

a small group.

d.

a large group.

ANSWER:

a

48. While having a serious conversation about your relationship, your romantic partner stops midsentence and exclaims, "We are out of milk." Your partner's comment is an example of:

a.

interpersonal communication.

b.

intrapersonal communication.

c.

impersonal communication.

d.

interactive communication.

ANSWER:

c

49. Interpersonal communication occurs when the other person is viewed as:

a.

I-Thou.

b.

It-Thou.

c.

I-It.

d.

Thou-It.

ANSWER:

a

50. Nelson met Jason online and began texting him. The first night they were up until dawn texting each other. Their relationship could be BEST characterized as:

a.

Me-You.

b.

It-Thou.

c.

I-It.

d.

I-Thou.

ANSWER:

d

51. While on a dinner date with a person you met online, your friend treats the server disrespectfully by snapping his fingers, pointing, and demanding, "Server, we need more coffee." He is illustrating what kind of relationship?

a.

Me-You

b.

It-Thou

c.

I-It

d.

I-Thou

ANSWER:

c

52. In an I-It relationship, we:

a.

focus upon differences.

b.

fail to acknowledge other viewpoints.

c.

view the other person as an object.

d.

All of the options are correct.

ANSWER:

d

53. Dan and Rizwan have a conflict in front of friends, which causes embarrassment to them both. Later they have a conversation about what happened. When they discuss what they can and can't talk about in front of their friends, they are engaging in:

a.

impersonal communication.

b.

intrapersonal communication.

c.

meta-communication.

d.

instrumental goals.

ANSWER:

c

54. According to Maslow, which need do we fulfill after all other needs are met?

a.

self-actualization

b.

self-esteem

c.

social

d.

physical

ANSWER:

a

55. Which human need in Maslow's hierarchy has to do with the desire for recognition and admiration?

a.

self-actualization

b.

self-esteem

c.

safety

d.

physical

ANSWER:

b

56. Meta-communication involves:

a.

communicating with yourself.

b.

communicating with others.

c.

communicating impersonally.

d.

communicating about communication.

ANSWER:

d

57. According to Maslow's hierarchy of needs, which basic need must be met before higher-level ones can be satisfied?

a.

self-actualization

b.

self-esteem

c.

safety

d.

physical

ANSWER:

d

58. Which need in Maslow's hierarchy involves job stability and protection from violence?

a.

self-actualization

b.

self-esteem

c.

safety

d.

physical

ANSWER:

c

59. You are meeting your partner's parents for the first time and you want to be perceived as trustworthy, caring, and credible. What type of interpersonal goal are you hoping to accomplish?

a.

self-presentation

b.

relationship

c.

instrumental

d.

personal

ANSWER:

a

60. Chris meets with his partner to discuss ending their relationship. What type of interpersonal goal is he seeking?

a.

self-presentation

b.

relationship

c.

instrumental

d.

personal

ANSWER:

b

61. Interpersonal communication is NOT characterized by which of these qualities?

a.

It is reversible.

b.

It can be intentional.

c.

It conveys content information.

d.

It conveys relationship information.

ANSWER:

a

62. Relationship information is primarily communicated through:

a.

verbal messages.

b.

online messages.

c.

nonverbal cues.

d.

Both A and B are correct.

ANSWER:

c

63. Content information is primarily communicated through:

a.

verbal messages.

b.

body language.

c.

facial expressions.

d.

nonverbal cues.

ANSWER:

a

64. Which need in Maslow's hierarchy involves forming satisfying and healthy emotional bonds with others?

a.

self-actualization

b.

self-esteem

c.

safety

d.

social

ANSWER:

d

65. "One cannot not communicate" means that:

a.

communication can be unintentional.

b.

others may attach meaning to anything you say.

c.

others may attach meaning to anything you do (or don't do).

d.

All of the options are correct.

ANSWER:

d

66. The dynamic nature of interpersonal communication implies that:

a.

interpersonal communication is in flux.

b.

no two interactions with the same person will ever be the same.

c.

no two moments within the same interaction will ever be the same.

d.

All of the options are correct.

ANSWER:

d

67. According to Buber, treating others as "objects which we observe, that are there for our use and exploitation" is a characteristic of what type of relationship?

a.

I-Thou

b.

I-It

c.

impersonal

d.

dyadic

ANSWER:

b

68. Which of these goals is NOT a specific goal of interpersonal communication?

a.

self-presentation

b.

instrumental

c.

relationship

d.

cultural

ANSWER:

d

69. Interpersonal communication competence requires:

a.

an awareness of accepted norms.

b.

a desire to achieve your goals.

c.

a desire to treat people with respect and honesty.

d.

All of the options are correct.

ANSWER:

d

70. What part of communication competence has to do with the ability to practice repeatable goal-directed behavioral patterns in your interpersonal relationships?

a.

appropriateness

b.

effectiveness

c.

ethics

d.

communication skills

ANSWER:

d

71. If Marcus carefully considers the context and prefers communication to occur with clearly defined expectations, he is exemplifying:

a.

neuroticism.

b.

intrapersonal communication.

c.

meta-communication.

d.

self-monitoring.

ANSWER:

d

72. Which of these behaviors is NOT an example of online communication?

a.

texting

b.

using e-mail

c.

going on Facebook

d.

using meta-communication

ANSWER:

d

73. According to the textbook, all of these actions could be considered examples of ethical behavior EXCEPT:

a.

withholding important feelings and information in an interpersonal relationship.

b.

communicating in an honest, accurate, and thoughtful way.

c.

trying to understand and respect others before evaluating or responding to their messages.

d.

condemning communication that degrades people through intolerance, distortion, or intimidation.

ANSWER:

a

74. What is self-monitoring?

a.

observing your own communication and the norms of the situation

b.

making sure you don't flame while communicating online

c.

understanding how gender impacts your communication decisions

d.

All of the options are correct.

ANSWER:

a

75. Which of these actions should be done when communicating online?

a.

create "draft" messages before sending

b.

choose the appropriate medium

c.

remember that online posts are permanent

d.

All of the options are correct.

ANSWER:

d

76. Which goals can be accomplished through effectiveness?

a.

self-presentational goals

b.

social goals

c.

relationship goals

d.

All of the options are correct.

ANSWER:

d

77. Josh is very assertive and goal-oriented; however, he forgets to consider the impact of his communication on other people, who are often offended by his communication. What component of interpersonal communication competence is he lacking?

a.

appropriateness

b.

effectiveness

c.

ethics

d.

behavioral flexibility

ANSWER:

a

78. Melinda is overly concerned about the thoughts and feelings of others, often leaving her own needs unmet. What component of communication competence is she lacking?

a.

appropriateness

b.

effectiveness

c.

ethics

d.

behavioral flexibility

ANSWER:

b

79. If Aaron is very sensitive to and aware of the communication context and the appropriateness of his communication, he is:

a.

using meta-communication.

b.

using impersonal communication.

c.

being a high self-monitor.

d.

being a low self-monitor.

ANSWER:

c

80. Effectiveness aims to accomplish all of these goals EXCEPT:

a.

self-presentational goals.

b.

social goals.

c.

instrumental goals.

d.

relationship goals.

ANSWER:

b

81. Suppose you had been looking forward all month to seeing a show with your girlfriend; however, she is having a very bad week and wants to stay home. Despite this, you go see the show without her. What goal of effectiveness are you prioritizing?

a.

instrumental

b.

social

c.

self-presentation

d.

relationship

ANSWER:

a

82. If Aidan generally ignores social norms in favor of "acting like himself," he is:

a.

being a high self-monitor.

b.

demonstrating intrapersonal communication.

c.

being a low self-monitor.

d.

demonstrating meta-communication.

ANSWER:

c

83. Which of these traits does NOT necessarily demonstrate ethical communication?

a.

neutrality

b.

positivity

c.

respect

d.

kindness

ANSWER:

a

84. Interpersonal communication competence is composed of:

a.

ethics, effectiveness, and honesty.

b.

ethics, effectiveness, and appropriateness.

c.

effectiveness, appropriateness, and respect.

d.

ethics, appropriateness, and clarity.

ANSWER:

b

85. As an employee for a cell-phone company, Zach sells many phones by misleading customers about their monthly fees. What component of competent interpersonal communication does Zach lack when he engages in his behavior?

a.

effectiveness

b.

appropriateness

c.

ethics

d.

instrumental goals

ANSWER:

c

86. All of these are true statements about ethics EXCEPT that it:

a.

is based upon moral codes.

b.

means not intentionally hurting others.

c.

means treating others with respect.

d.

means attaining instrumental goals.

ANSWER:

d

87. Communicating via text message, Facebook, instant message, and e-mail is referred to as:

a.

meta-communication.

b.

online communication.

c.

mediated communication.

d.

intrapersonal communication.

ANSWER:

b

88. Culture is learned from:

a.

mass media.

b.

our teachers.

c.

our parents.

d.

All of the options are correct.

ANSWER:

d

89. Which of these issues is NOT important to understanding the complexities of interpersonal communication?

a.

culture

b.

sexual orientation

c.

gender

d.

biological sex

ANSWER:

d

90. Which of these large-group influences does culture include?

a.

ethnicity

b.

religion

c.

sexual orientation

d.

All of the options are correct.

ANSWER:

d

91. Which of these is a large-group influence on your culture?

a.

attitudes

b.

practices

c.

beliefs

d.

age

ANSWER:

d

92. Which of these issues is important to understanding the complexities of interpersonal communication?

a.

culture

b.

sexual orientation

c.

gender

d.

All of the options are correct.

ANSWER:

d

93. Which of these statements is true regarding the issue of gender in interpersonal communication?

a.

Gender refers to biological differences between women and men.

b.

Gender largely consists of information that is learned.

c.

Gender refers to one's attraction to men.

d.

Gender refers to one's attraction to women.

ANSWER:

b


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