1. Which of the following is/are the primary goal(s) of helping?
a.
To help clients become better at helping themselves in their everyday lives
b.
To help clients manage their problems in living more effectively and developing unused or underused resources and opportunities more fully
c.
To help clients develop an action-oriented prevention mentality in their lives
d.
All of the choices are correct.
ANSWER:
d
POINTS:
1
DIFFICULTY:
Easy
REFERENCES:
Become Competent in the Key Ingredients of Successful Helping
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES:
EGAN.SKIL.19.01.03 - Become Competent in the Key Ingredients of Successful Helping
NATIONAL STANDARDS:
United States - CACREP 5a - Theories and models of counselingUnited States - CSHSE 6.16a - Theory and knowledge bases of prevention, intervention, and maintenance strategies to achieve maximum autonomy and functioningUnited States - EPAS 8b - Apply knowledge of human behavior and the social environment, person-in-environment, and other multidisciplinary theoretical frameworks in interventions with clients and constituencies
DATE CREATED:
2/21/2018 2:49 PM
DATE MODIFIED:
2/28/2018 2:00 AM
2. What two basic issues cause most people to seek the helping process?
Problem situations and unused opportunities
Depression and alcoholism
Missed opportunities and anger
Problem situations and anxiety
a
Medium
3. A therapist is focusing on a client’s current difficulties of adjusting to college by helping the client manage her problems with time management. The therapist’s approach involves teaching the client to manage her own time and to be proactive preparing for class. Which principle of outcome-focused helping is missing from this approach?
Producing life-enhancing outcomes
Developing a prevention mentality
Learning how to help oneself
Dealing with crises when they become critical
4. Helping is about ________.
constructive change that leads to results
confronting and understanding one’s childhood
bringing the unconscious into the conscious
teaching the client to follow professional advice
United States - CACREP 5a - Theories and models of counselingUnited States - CSHSE 6.16a - Theory and knowledge bases of prevention, intervention, and maintenance strategies to achieve maximum autonomy and functioningUnited States - CSHSE 9.19e - Belief that individuals, services systems, and society can changeUnited States - EPAS 8b - Apply knowledge of human behavior and the social environment, person-in-environment, and other multidisciplinary theoretical frameworks in interventions with clients and constituencies
5. A client has come to see a professional because s/he is not living as fully as s/he would like. Which of the following would be the best starting point for working with this client?
Focus on accepting life as it is.
Focus on working through the client’s most immediate issue.
Focus on what has gone wrong in the past.
Focus on missed opportunities and unused potential.
6. Though there are many ingredients in helping, what is ultimately one of the most key predictors of successful therapy?
The client’s ability to clearly understand the problem
The client’s freedom from emotional baggage
The client’s development of cognitive and behavioral skills
The client’s participation in the therapeutic endeavor
United States - CACREP 5a - Theories and models of counselingUnited States - CSHSE 6.16a - Theory and knowledge bases of prevention, intervention, and maintenance strategies to achieve maximum autonomy and functioningUnited States - CSHSE 9.19b - Client self-determinationUnited States - EPAS 8b - Apply knowledge of human behavior and the social environment, person-in-environment, and other multidisciplinary theoretical frameworks in interventions with clients and constituencies
7. An advantage to helping a client develop an action-oriented mentality in his or her life is that it helps him or her to ________.
overcome disabling depression
feel aligned with the helper
prevent future problems
overcome all of life’s problems
c
8. According to the research, what is the second most important ingredient in successful therapies (after client factors)?
Therapist factors (e.g., experience)
The quality of the relationship between the client and the therapist
The timing of therapist interventions
Scientifically based approaches to helping
b
United States - CACREP 5a - Theories and models of counselingUnited States - CSHSE 6.16a - Theory and knowledge bases of prevention, intervention, and maintenance strategies to achieve maximum autonomy and functioningUnited States - CSHSE 7.17c - Establishing rapport with clientsUnited States - EPAS 6a - Apply knowledge of human behavior and the social environment, person-in-environment, and other multidisciplinary theoretical frameworks to engage with clients and constituenciesUnited States - EPAS 8b - Apply knowledge of human behavior and the social environment, person-in-environment, and other multidisciplinary theoretical frameworks in interventions with clients and constituencies
9. Feedback is an important ingredient in the helping process. What typifies best practices regarding feedback?
One-way feedback from the client to the therapist about how therapy is going
Two-way feedback between the client and the therapist about how therapy is going
The awareness that feedback may be needed in some cases, but not in others
Frequent feedback early in therapy, and the reduction or elimination of feedback later on in therapy
United States - CACREP 5g - Essential interviewing, counseling, and case conceptualization skillsUnited States - CSHSE 6.16c - Knowledge and skill development in the following areas: 1. Case management, 2. Intake interviewing, 3. Individual counseling, 4. Group facilitation and counseling, 5. Location and use of appropriate resources and referrals, and 6. Use of consultationUnited States - EPAS 8a - Critically choose and implement interventions to achieve practice goals and enhance capacities of clients and constituencies
10. Decision-making is a common factor that is important in the therapy process. What are the four keys to decision-making?
Information gathering, analysis, making a choice, and follow through
Information gathering, analysis, contemplation, and reanalysis
Expert advice, decision-focused thinking, openness, and reanalysis
Expert advice, analysis, contemplation, and intuition
United States - CACREP 5j - Evidence-based counseling strategies and techniques for prevention and interventionUnited States - CSHSE 6.16a - Theory and knowledge bases of prevention, intervention, and maintenance strategies to achieve maximum autonomy and functioningUnited States - EPAS 8a - Critically choose and implement interventions to achieve practice goals and enhance capacities of clients and constituencies
11. According to the text, there are hundreds of different treatment models. Which of the following statements is the most accurate regarding the effectiveness of these different approaches?
There are clear differences in the outcomes among the bona fide treatment models.
There are clear advantages of some bona fide treatment models for some disorders (e.g., depression).
There are no clear differences in the outcomes among the bona fide treatment models.
There is evidence indicating that the treatment model is the primary driver of therapeutic success.
United States - CACREP 5a - Theories and models of counselingUnited States - CSHSE 6.16a - Theory and knowledge bases of prevention, intervention, and maintenance strategies to achieve maximum autonomy and functioningUnited States - EPAS 8a - Critically choose and implement interventions to achieve practice goals and enhance capacities of clients and constituencies
12. Uncertainty in decision-making and in the helping process
is unlikely to be an issue in most cases.
can be avoided in order to increase the efficiency of the therapeutic process.
can be a place to find unlimited possibilities.
should be avoided at all costs.
Embrace Uncertainty
EGAN.SKIL.19.01.05 - Embrace Uncertainty
United States - CACREP 5a - Theories and models of counselingUnited States - CSHSE 2.12e - An understanding of the capacities, limitations, and resiliency of human systemsUnited States - CSHSE 6.16a - Theory and knowledge bases of prevention, intervention, and maintenance strategies to achieve maximum autonomy and functioningUnited States - EPAS 8a - Critically choose and implement interventions to achieve practice goals and enhance capacities of clients and constituencies
13. An important principle of dialogue in therapy involves
convincing clients that their experiences are abnormal.
convincing clients that the therapist knows best.
co-creating an experience and the outcomes with clients.
explaining to clients the impact of childhood experience on present and future conditions.
United States - CACREP 5g - Essential interviewing, counseling, and case conceptualization skillsUnited States - CSHSE 6.16b - Use empathy, reflection, and interpersonal skills to effectively engage diverse clients and constituenciesUnited States - EPAS 8b - Apply knowledge of human behavior and the social environment, person-in-environment, and other multidisciplinary theoretical frameworks in interventions with clients and constituencies
14. The ability to understand how the helper, client, their relationship, and the helping process itself can go wrong is the first step toward managing ________.
counselor cynicism
client transference
the shadow side of helping
the translator-practitioner syndrome
Move from Smart to Wise by Managing the Shadow Side of Helping
EGAN.SKIL.19.01.04 - Move from Smart to Wise by Managing the Shadow Side of Helping
United States - CACREP 3iUnited States - EPAS 8b - Apply knowledge of human behavior and the social environment, person-in-environment, and other multidisciplinary theoretical frameworks in interventions with clients and constituencies
15. Which of the following is true of effective therapists?
They are aware of other people’s feelings, needs, and concerns.
They have a solid set of interpersonal skills.
They are flexible in their approach with clients.
All these choices are correct.
United States - CACREP 5f - Counseling and Helping Relationships - Counselor characteristics and behaviors that influence the counseling process.United States - CSHSE 10.20b - Clarification of personal and professional valuesUnited States - CSHSE 6.16c - Knowledge and skill development in the following areas: 1. Case management, 2. Intake interviewing, 3. Individual counseling, 4. Group facilitation and counseling, 5. Location and use of appropriate resources and referrals, and 6. Use of consultationUnited States - EPAS 6a - Apply knowledge of human behavior and the social environment, person-in-environment, and other multidisciplinary theoretical frameworks to engage with clients and constituenciesUnited States - EPAS 6b - Use empathy, reflection, and interpersonal skills to effectively engage diverse clients and constituencies
16. Define and discuss the characteristics of problem situations by identifying how problem situations arise and the conditions that cause an individual to seek professional help with these situations. Explain the concepts of unused potential and missed opportunities in a counseling context. Compare and contrast clients seeking help with problem situations to those seeking help for issues related to unused potential and missed opportunities.
Answers will vary.
Essay
United States - CACREP 5a - Theories and models of counselingUnited States - CSHSE 5.15a - Analysis and assessment of the needs of clients or client groupsUnited States - EPAS 7b - Apply knowledge of human behavior and the social environment, person-in-environment, and other multidisciplinary theoretical frameworks in the analysis of assessment data from clients and constituencies
17. What is positive psychology? What did Seligman and Csikszentmihalyi (2000) mean by the phrase “nurturing what is best,” and how has their work contributed to the development of positive psychology? What concerns have arisen with respect to positive psychology, and how did Lazarus (2000) address these concerns?
18. What is “client-directed and outcome-informed” (CDOI) helping, and what unique perspective does it bring? List the three principal outcome-focused goals of helping, and illustrate each of these goals with examples that demonstrate how CDOI is applied.
United States - CACREP 5a - Theories and models of counselingUnited States - CSHSE 6.16a - Theory and knowledge bases of prevention, intervention, and maintenance strategies to achieve maximum autonomy and functioningUnited States - CSHSE 9.19b - Client self-determinationUnited States - EPAS 8a - Critically choose and implement interventions to achieve practice goals and enhance capacities of clients and constituencies
19. List and discuss the ingredients of successful helping, and explain how they are “interdependent, fluid, and dynamic.” For this question, focus on two aspects of successful helping: problem management and the importance of morality and ethics. How are the key questions of problem management embedded in people everywhere as well as in a therapeutic context, and how do they relate to decision-making? How do the beliefs, values, norms, ethics, and morality of the client relate to successful therapy?
United States - CACREP 2g - Social and Cultural Diversity - The impact of spiritual beliefs on clients’ and counselors’ worldviews.United States - CACREP 5a - Theories and models of counselingUnited States - CSHSE 6.16a - Theory and knowledge bases of prevention, intervention, and maintenance strategies to achieve maximum autonomy and functioningUnited States - EPAS 1a - Make ethical decisions by applying the standards of the NASW Code of Ethics, relevant laws and regulations, models for ethical decision-making, ethical conduct of research, and additional codes of ethics as appropriate to contextUnited States - EPAS 8b - Apply knowledge of human behavior and the social environment, person-in-environment, and other multidisciplinary theoretical frameworks in interventions with clients and constituencies
20. Discuss the uncertainties associated with the ingredients of helping and characterize the “shadow side” of helping. Define wisdom in this context and evaluate its importance.
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